Here are some of our most frequently asked questions.

All our boxes are non refundable for change of mind so please make sure you choose carefully. We take all due care to ensure our packages arrive safe, but in the off occasion something has arrived damaged please contact us asap with a photograph of the damage and your order number and we will arrange a replacement product or refund.

Absolutely we love bulk orders and do quite a few corporate orders, please send us an email using the contact us form with how many boxes you are looking for and what you are looking to include in those boxes. We do offer discounts for bulk orders.

Custom creating the perfect gift is easy with boxbe box, just head to our custom create section, choose your products and enter your personalized message and we will take care of the rest.

We offer free standard australia wide shipping on all orders over $80.00.

Alternatively our shipping standard shipping price is capped at $9.95 and our express shipping price is capped at $15.95.

Please note these prices are per address if you are wanting to send to multiple addresses please contact us for a quote.

Unfortuantely with covid there has been delays with shipping but usually they are as follows

Standard Shipping 3-6 Business Days

Express Post 1-3 Business Days

If you have a question that is not answered here please use the contact us form and we will be more than happy to clarify any concerns.