FAQ

Here is a list of Frequently Asked Questions, if what you are looking for is not listed please contact us

I own a business and would love to gift my staff one of your boxes do you do bulk orders and discounts?

We sure do contact us on boxbebox1@gmail.com, with what you are looking for and we can work with you to put together your perfect gift. We also offer discounts for bulk orders.

Where are you located and can I collect my order in person?

I'm sorry due at this time we do not allow for collections all boxes are shipped within 24 hours with tracking if you are needing it sooner please contact us at boxbebox1@gmail.com and we will do our best to get it to you on time.

I don't want to purchase a box just one singular product do you allow that?

Yes absolutely please head to our Gift Shop Page to check out all single items

Your website says the product I want is out of stock do you do pre-order?

Not at this stage but our suppliers are wonderful and usually get us the products super quick so they wont be out of stock for long. If there is something you desperately want to get your hands on that is not currently available send us a quick message outlining what product it is and we will notify you as soon as it becomes available.

Do you offer discount codes or coupons?

Occasionally we do, please join our newsletter to find out more and to be notified first of any discounts we offer.

Do you have social media accounts and can I follow you?

YES we love our followers you can find us on Instagram @boxbebox or Facebook Boxbebox

What are your shipping costs and do you include free shipping?

We ship through Australia Post with Tracking, we offer flat rate shipping not matter how much you order.

Standard Post 4-7 business days $15.00

Express Post 1-3 business days $19.00

We do not offer free shipping as we have found companies that do usually include it in their hamper pricing which makes the hampers quite expensive we like to be very transparent on all our charges.

How can I contact you?

Through our Contact Us Page or via boxbebox1@gmail.com. we endeavour to respond to all messages within 24 hours.