Shipping and Refund Policy

Shipping 

Shipping will be added at checkout - Domestic Flat Rate $9.95, Express Flat Rate $15.95

We offer free shipping for orders over $80.00

Shipping Days

All ordered will be shipped out within 1 business day of being received. Please allow 3-10 days for your item via Australia Post.

You will be contacted via email with tracking details. 

With the current restrictions with COVID-19 please be patient.

If you are concerned about how long your parcel is taking, please use the tracking information provided to you via email/SMS as your first point of call.  

Returns Policy

We check each item carefully before hand packaging it to you to ensure your items are in perfect condition (not faulty). We do not provide refunds for change of mind so please choose carefully. 

 

Faulty Items

If you believe the item you have received is faulty please contact us as soon as possible, quoting your order number and/or name and address and as many details as possible and a photograph of the product and its fault. Please advise us within 7 days of receipt of the faulty item to allow us to resolve the matter quickly by arranging exchange or refund.